Privacy Policy
Regional Collective
Last updated: June 2026
Regional Collective is committed to protecting your privacy. This policy explains what personal information we collect when you use our website (regionalcollective.com.au), why we collect it, and how we handle it. By using our website or submitting any form, you agree to the practices described below.
1. Who We Are
Regional Collective is a consulting, speaking, and co-working business founded by Sarah Secker and based in Keith, South Australia (Tatiara region). We work with local governments, regional councils, and community sector organisations across South Australia and nationally.
Contact us:
Address: Keith, South Australia
2. What Information We Collect
We collect personal information in the following ways:
a) Contact and enquiry forms
When you submit a general enquiry, co-working membership enquiry, or speaking booking request via the website, we may collect your name, organisation, email address, phone number, location, and a summary of your enquiry or topic of interest.
b) Email newsletter subscription
If you sign up to our email list, we collect your first name and email address. Our email marketing is powered by Flodesk. By subscribing, you agree to receive email communications from Regional Collective. You can unsubscribe at any time using the link included in every email.
c) Booking and payment
If you book a consulting session or coworking membership through our website, payments are processed through Stripe. We do not store your payment details. Please refer to Calendly’s and Stripe’s respective privacy policies for information on how they handle your data.
d) Website usage data
Our website is built on Squarespace, which may collect technical data such as your IP address, browser type, pages visited, and time spent on the site. This data is aggregated and used to understand how visitors use the website. Refer to Squarespace’s privacy policy for further information.
3. How We Use Your Information
We use the information we collect to:
Respond to your enquiry or booking request
Send you our email newsletter (if you have subscribed)
Process payments and manage co-working memberships
Improve the content and functionality of our website
Meet any legal or regulatory obligations
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information. We may share your information with third-party service providers who help us operate the website and our business, including:
Flodesk (email marketing)
Calendly (booking management)
Stripe (payment processing)
Squarespace (website hosting and analytics)
Each of these providers has their own privacy policy and security standards. We only share the information necessary for them to perform their services.
5. Storage and Security
Your information may be stored and processed in Australia or overseas, depending on the service providers we use. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Australian Privacy Act 1988 (Cth), you have the right to:
Request access to the personal information we hold about you
Ask us to correct information that is inaccurate or out of date
Request that we delete your information (subject to any legal obligations we may have to retain it)
Withdraw your consent to receive marketing communications at any time
To exercise any of these rights, please contact us at hello@regionalcollective.com.au. We will respond within a reasonable timeframe.
7. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. These are managed by Squarespace. You can disable cookies through your browser settings, although this may affect how some parts of the website function.
8. Links to Other Websites
Our website may contain links to external websites, including Calendly, Flodesk, Stripe, and News Outlets. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before submitting any personal information.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with a revised “Last updated” date. We encourage you to check back periodically.
10. Contact and Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us in the first instance at hello@regionalcollective.com.au. We will do our best to resolve the issue promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.